Online Purchases
If you are not happy with your product that was purchased online for any reason, Fuji Sports Australia is happy to exchange it or provide you with a credit on your customer account, providing the product and packaging is returned to us in its original condition, undamaged, unused and all packaging and labels intact.
The customer will be responsible for arranging and associated charges for the return.
Defective Items
Defective items must be returned to Fuji Sports Australia within (7) seven days of the purchase date to be eligible for replacement.
Proof of purchase must be accompanied along with photos and a letter describing the fault or issue as well as your details. Depending on the fault, certain products may need to be returned to the manufacturer for inspection. Once the goods are deemed faulty the item/s will be replaced with the same item originally purchased.
For items that cannot be replaced, a credit for another item or a full refund will be offered.
Returning a Standard Product
Please complete the 'attached PDF form' and enclose with the item/s being returned.
Fuji Sports Australia, Return Department, P.O. Box 137, Reservoir, Victoria 3073
If you wish to contact our customer service team to discuss your return, please phone (03) 9357 5354
Returning a Bulky Item
1. Affix the Returns Label to the outside of your parcel.
2. Please contact our customer service team to discuss your return on (03) 9357-5354.
3. Our customer service team may arrange for your item to be picked up by a courier (if service is available)
If you feel that your return falls outside of our policy, then you will need to our Customer Service team on (03) 9357-5354, to confirm if your return can be accepted.
Simple instalment plans available instantly at checkout
Use your existing debit or credit card
No long forms, instant approval online
Pay fortnightly, enjoy your purchase straight away!
All your need is:
1) An Australian Visa or Mastercard debit/credit card; 2) To be over 18 years of age; 3) To live in Australia
To see Afterpay's complete terms, visit https://www.afterpay.com.au/terms
© 2024 Afterpay
Copyright © 2024 Fuji Sports Australia.
ABN: 42675086257
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Fuji Sports Australia’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term ‘Fuji Sports Australia’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is . Our ABN is 42675086257. The term ‘you’ refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
This privacy policy sets out how we uses and protects any information that you give us when you use this website.
We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
What we collect
We may collect the following information:
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at the above address. We will promptly correct any information found to be incorrect.